General Trading Conditions

Charges

All deliveries in the Netherlands to the delivery address mentioned by the customer with a total value of € 350,- and up (ex. V.A.T.) are carriage paid, unless otherwise agreed upon.

For deliveries with a total value under € 350,- DivBioScience is allowed to charge an amount of € 20,- for order handling and shipping.

For deliveries with a total value under € 50,- DivBioScience is allowed to invoice €10,- surcharge for small order handling.

For cooled transport (dry ice, blue ice, cooling elements) DivBioScience is allowed to invoice a surcharge of € 25,- per shipment.

Shipping costs for deliveries outside the Netherlands will be invoiced to the customer, unless otherwise agreed upon.

DivBioScience is free in choosing the way of shipping. Extra costs for a different way of transport (requested for by the customer) will be invoiced to the customer.

Return of goods

Goods can only be sent back after approval from DivBioScience.

Claims

Claims can only be made within 8 days after date of delivery.

General terms of delivery

The general terms of delivery of DivBioScience are in accordance with the General terms of delivery as published by the branch organization 'Federatie Het Instrument'/'Federation The Instrument', unless otherwise is agreed upon.